What Customers Should Know

  • The Byte Stuff (Your Vehicle's Computers)
    Nobody has to tell you that computers are a part of so many things in our lives.  Smartphones, kitchen appliances, vacuum cleaners, televisions.  You name it—it has a computer in it.&n...
    Published on: Jan 19, 2020
  • In the Hot Seat (Repair and Maintenance of Seat Heaters)
    It's chilly outside. You flip on that switch that looks like a picture of a seat with little heat waves rising from it.  You expect soon you'll feel that warmth but… wait! It's not getting...
    Published on: Jan 26, 2020
  • Visibility Disaster! (Windshield Washer Pump Replacement)
    Let's say you live in a cold climate where the snowy, icy weather challenges you to clear the salt and debris tossed up on your windshield.  You push your windshield washer switch expecting a goo...
    Published on: Feb 09, 2020
  • Low Power Mystery (Ignition Coil Service)
    It's no fun when your vehicle just doesn't run the way it used to.   You may notice (especially in cold weather) the engine won't start easily or when it does start, it doesn't run smoothly....
    Published on: Feb 23, 2020
  • Clean Slate (Protecting Vehicle's Finish)
    Winter is one of the hardest times to keep your vehicle clean. But did you know neglecting to wash your vehicle in winter could cost you a significant amount of money in the long run? Here's why. Man...
    Published on: Mar 15, 2020
  • Out with the Old (Vehicle Parts that Wear Out)
    Some drivers don't pay any attention to their vehicles until something breaks.  Others take them into their service repair facility for maintenance even before a problem develops.  Still, ev...
    Published on: Jul 29, 2020
  • Move it or Lose It (Dormant Vehicles)
    When it comes to your vehicle, driving it too much can cause some issues.  But what about not driving a vehicle enough? That has consequences as well. Here are a few things that can happen if a ...
    Published on: Aug 02, 2020
  • A Real "Pane" (Window Maintenance and Repair)
    It's pretty frustrating when your driver's window won't work.  You can't get your food at the drive-thru without opening the door, have a tough time using the ATM from your vehicle, can't have th...
    Published on: Aug 16, 2020
  • I Had No Idea! (Four Things You Didn't Know About Vehicles)
    Bet you didn't know: Some of the earliest rearview mirrors were marketed as "Cop Spotters" so drivers would know when police were following them. Who wants a ticket, anyway? According to eBay Motors,...
    Published on: Aug 23, 2020
  • Slippery When Wet (Driving on Wet Leaves)
    When the leaves fall, you might take a sightseeing trip to see them at peak color.  Or you may simply live in a spot where there are a lot of trees.  When those leaves get wet, you'd be surp...
    Published on: Aug 30, 2020
  • Going (Lug) Nuts (Lug Nut Replacement)
    Here's a part of your vehicle you probably don't think about much: lug nuts.  They're what fasten your wheels onto your axles.  Pretty important, right? In order to take the wheels off your ...
    Published on: Sep 20, 2020
  • Such a Little Part (Climate Control Resistor)
    You expect your heater/air conditioner to work like it should.  You have a control for temperature and one for fan speed.  You even have a control for what vents the air comes out of.  ...
    Published on: Sep 27, 2020
  • A "Mounting" Problem (Motor Mounts)
    You know how heavy your engine and transmission are, so you can imagine how tough the parts that hold them onto your vehicle's sub-frame must be.  Not only must they support the weight, they also...
    Published on: Oct 04, 2020
  • The Daily Grind (Grinding Noise)
    If your vehicle makes a grinding sound when you turn the steering wheel, it's speaking to you.  No, really, it is.  So listen to what it's saying and you could avoid a much more costly repai...
    Published on: Oct 11, 2020
  • Not Too Hot and Not Too Cold (Temperature Gauge)
    You know your body temperature is supposed to be 98.6 degrees F, 37 degrees C.  Your vehicle has a normal temperature, too, and if you pay attention to it, that can save you some big headaches do...
    Published on: Oct 18, 2020
  • The Red Menace (How to Deal with Rust)
    Rust.  It's worse if you drive in places that use salt on the roads in winter, or if you spend time driving near a body of salt water.  But any vehicle has to deal with rust after years on t...
    Published on: Oct 25, 2020
  • Weather Station on Wheels (Vehicle Sensor Maintenance)
    You probably never thought about it, but your vehicle is like a rolling weather station.  It can check the outside temperature, let you know when the roads are slippery and help you deal with rai...
    Published on: Nov 01, 2020
  • Your Vehicle is Talking to YOU (Service Warning Signs)
    Your vehicle may be like that famous battery bunny, the one that just keeps going and going.  But while it may seem sometimes like you never need to take your vehicle in to be worked on, there ar...
    Published on: Nov 15, 2020
  • Do you have a Clue (Get the Most Out of a Service Visit)
    When you head to the doctor, you probably have it in your mind what you're going to say about why you don't feel good.  That way your doctor can use that information to diagnose your problem. You...
    Published on: Nov 22, 2020
  • A Honking Big Jam (Stuck Horn)
    At one time or another, most drivers honk their horn at someone who might be texting at a stoplight or not paying attention when they're driving.  But what happens when you tap on your horn and a...
    Published on: Dec 06, 2020